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Privacy Policy

Last updated: August 16, 2026

Reach Factory LLC ("we", "us", "our") respects your privacy. This Privacy Policy describes how we collect, use, and protect information when you visit our website or use our services.

Information We Collect

We collect information you voluntarily provide when you:

  • Submit the contact form (name, email, company, message)
  • Book a diagnostic session via Calendly
  • Communicate with us by email

How We Use Information

We use your information to:

  • Respond to your inquiries
  • Deliver consulting services
  • Send session-related communications
  • Improve our services

Third-Party Services

We use third-party services such as Calendly for scheduling, email services for communication, and Google Analytics for website usage measurement. Payments for diagnostic sessions are processed by third-party payment processors; we do not collect or store your payment card information. These services have their own privacy policies governing how they handle your data.

Data Security

We take reasonable measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website may use minimal cookies for basic functionality. We use Google Analytics to measure how visitors find and use the site, which sets its own analytics cookies. We do not use advertising or remarketing cookies. Embedded scheduling tools may also set their own cookies per their policies.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at hello@reachfactory.ai.

Data Retention

We retain inquiry and engagement information only as long as reasonably needed for the purposes described above.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact

If you have questions about this Privacy Policy, contact us at hello@reachfactory.ai.